BMW Group required a comprehensive portal to monitor certification requirements for their retailers. They needed a system that could track whether certifications were booked, completed, or canceled. Additionally, they wanted to measure key metrics such as Attrition Rate, Starters & Leavers, and Employee Tenure.
The challenge was to provide an intuitive and efficient platform that catered to the needs of BMW, MINI, and Motorrad brands while accommodating varying organisational structures nationally, regionally, and at the retailer level.
We developed a robust frontend interface that allowed BMW Group to monitor and interact with staff training and certification courses seamlessly. The platform was tailored to provide a summary of certification requirements across multiple levels: Nationally, Regionally, by Group, and by Individual Retailer.
Key features included:
- Gamification and Reporting: League tables and summary dashboards to provide engaging, competitive insights.
- Data Drill-Down: The ability to dive deeper into data, exploring metrics by individual or job role for granular analysis.
- Customisable Reports: Agile implementation of new reports based on emerging needs, ensuring the platform remains relevant and future-proof.
- Stakeholder Accessibility: Downloadable figures for presentations to stakeholders and directors, facilitating data-driven decision-making.
The Impact
The bespoke portal provided BMW Group with a centralised, adaptable system to monitor certification requirements and critical HR metrics. Unlike generic systems, this tailored solution offered unmatched flexibility to accommodate BMW Group's unique operational structure and goals.
Benefits realised include:
- A unified platform for tracking and managing certification data.
- Enhanced visibility and insights at multiple organisational levels.
- Improved stakeholder engagement through accessible and actionable reports.
BMW Group now enjoys a system that not only meets but exceeds their needs, with the agility to evolve alongside their business.